Privacy Policy
At Resonance Lough Derg we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website, register your interest, or engage with our content, in compliance with the EU General Data Protection Regulation (GDPR).
2. What Data We Collect
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Personal Data You Provide:
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Email address (for ticket notifications or newsletters)
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Automatically Collected Data:
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Cookie and analytics data (e.g. visitor behavior, page views)
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Embedded Content:
Viewing embedded content (YouTube, Vimeo, Google Maps) may transmit your IP and related usage to those third parties.
3. Why We Collect Data (Legal Basis)
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Consent: When you pre-register or subscribe, you allow us to send you updates and marketing (where opted in).
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Legitimate Interest: To manage and improve our website, analyse usage, and embed media safely.
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Legal Obligation: If required by law or investigative authorities.
4. How We Use Your Data
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Notify you when tickets go on sale.
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Send festival updates, news, and optional marketing communications (if consented).
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Understand and improve user experience on our site through aggregated analytics.
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Securely embed media content while ensuring your consent.
5. Cookies & Embeds
We use cookies and similar technologies to enhance your experience:
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Analytics cookies (e.g. Google Analytics)
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Functional cookies (site navigation, preferences)
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Embedded content (YouTube/Vimeo/Google Maps) only loads upon your explicit consent via our cookie panel.
6. Sharing Your Data
We do not sell or rent your personal information. However, we may share it with:
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Our service providers: e.g. email platforms (e.g. Mailchimp), analytics tools (e.g. Google Analytics)
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Legal/Regulatory bodies: if required by law
Any third-party processing is governed by contractual data protection provisions in line with GDPR standards.
7. Data Retention
We keep your data only as long as necessary:
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Newsletter or ticket notification list: retained until you unsubscribe or for up to 24 months after the final event.
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Website analytics: anonymized and aggregated, retained per tool provider’s policy.
8. Your GDPR Rights
Under GDPR, you have the following rights:
| Right | What It Covers |
|---|---|
| Access | Request a copy of your personal data. |
| Rectification | Correct inaccuracies or update your information. |
| Erasure | Ask us to delete your data (subject to legal retention needs). |
| Restriction/Object | Limit or object to processing (upon justification). |
| Data Portability | Request your data in a machine-readable format. |
| Withdraw Consent | Withdraw consent to marketing or cookies at any time. |
| Lodge a Complaint | Contact us or your local data protection authority. |
To exercise any rights above, contact us at ask@resonance-loughderg.com.
9. How We Protect Your Data
We implement physical, technical, and administrative safeguards to protect personal data. Only authorised team members and service providers may access your data under binding confidentiality obligations.
10. Children’s Privacy
Our site is not intended for children under 18, and we do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy over time. The “last updated” date will be shown at the bottom. Major changes will be communicated via our website or email.
12. Contact Us
For any queries, data concerns, or requests, you can reach us at:
Email: ask@resonance-loughderg.com